BOOKING FEES – IN ORDER TO SECURE OUR SERVICES ON THE DATE SPECIFIED THE CLIENT MUST SETTLE A 50% NON-REFUNDABLE BOOKING FEE TO BE PAID NO LATER THAN 10 DAYS AFTER THE QUOTATION DATE AND MUST BE PAID VIA EFT. IF NO PAYMENT IS RECEIVED WITHIN THE 10 DAYS WE WILL RELEASE THE DATE WHICH MEANS WE WILL BE AVAILABLE FOR BOOKINGS BY OTHER CLIENTS. THE REMAINING BALANCE MUST BE SETTLED 4 WEEKS BEFORE THE AGREED WEDDING DATE.
BOOKING TIMES – A START AND END TIME WILL BE AGREED BY CLIENT AND THE I DO CREW. THE USUAL TIMEFRAME PER CLIENT IS APPROXIMATELY AN HOUR FOR MAKE-UP AND AN HOUR FOR HAIR. ALL PERSONS INVOLVED IN THE MAKE-UP AND HAIR APPOINTMENTS FOR YOUR WEDDING DAY MUST BE AVAILABLE AT THE SCHEDULED TIME AS DISCUSSED.
CANCELLATION POLICY – IF THE CLIENT DECIDES TO CANCEL THE BOOKING THE 50% BOOKING FEE WILL NOT BE REFUNDED. IN THE UNLIKELY EVENT THAT THE I DO CREW CAN NO LONGER PERFORM THE AGREED SERVICES FOR ANY REASON, WE WILL PROVIDE A RECOMMENDATION FOR A REPLACEMENT MAKE-UP ARTIST AND OR HAIR STYLIST OR WE WILL REFUND YOUR BOOKING FEE.
LAST MINUTE BOOKINGS (BOOKINGS WITH 14 DAYS OR LESS UNTIL THE DATE OF EVENT) ARE PAYABLE IN FULL UP-FRONT IN ORDER TO SECURE THE DATE.
BRIDAL TRIALS WILL ONLY BE SCHEDULED FOR SUNDAYS.
BY INDICATING THAT THEY WOULD LIKE TO PROCEED WITH THE SERVICES AS PROVIDED ON THE QUOTE, THE CLIENT AGREES TO THE ABOVE TERMS AND CONDITIONS.